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Helzberg Promise to Our Customers

At Helzberg Diamonds, we believe our customers deserve stunning designs, exceptional quality, and responsible sourcing. That’s why we go beyond industry standards when it comes to our mining standards, diamond sourcing, and fair labor standards in our own jewelry and from our partners.

From engagement rings to everyday diamonds, Helzberg Diamonds is committed to helping everyone feel loved — with transparency and integrity throughout the process.


All our natural diamonds are conflict free, meaning that they are ethically sourced from start to finish. We will not purchase any diamond mined after December 31, 2002 that is not accompanied by the World Diamond Council warranty statement, in which the seller certifies and guarantees that the diamond is conflict-free.

We’re also a leading supporter of the Kimberley Process, which prevents the sale of conflict diamonds in the United States and more than 60 other countries around the world.

Our business partners are under legal and contractual obligation to keep records of the Kimberley Process Certificates for all rough diamonds and these certificates must be independently verified on an annual basis.


At Helzberg Diamonds, we are committed to sourcing metals that are environmentally and socially conscious. Our gold and other precious metals are produced under the highest social, human rights and environmental standards.

Our partners are required to adhere to these same principles too, and to be in compliance with the conflict minerals laws which Congress passed as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act in order to target conflict minerals. We also fully condemn the use of any minerals to fund conflict in the Democratic Republic of the Congo, in its adjoining countries or anywhere in the world.

Environmentally Conscious

Beautiful jewelry can be sustainable for the earth, too. That’s why we’re committed to managing our environmental footprint by minimizing negative impact. We require our partners to comply with environmental laws, agree not to source gold from areas that are protected or cause harm to the environment. This includes the International Union for Conservation of Nature categories i-iv. In other words, we do our very best to protect our earth.


All of the jewelry we make or source from partners is created without forced labor of any kind, at any stage in the sourcing or manufacturing process, without exception.


Fair Labor

We never support partners who restrict the freedom of movement of employees or their families. We also require all partners involved in the buying and selling of diamonds to fully adhere to the principles of the World Diamond Council Resolution on Industry Self-Regulation, and require all partners invoices to include the World Diamond Council warranty statement. That means that the diamonds were purchased from sources not involved in funding conflict. Finally, they must also be in compliance with applicable United Nations resolutions restricting the trade in conflict diamonds.

Health and Safety

At Helzberg Diamonds, we only work with partners that provide a healthy and safe work environment for their employees in accordance with local laws and human rights.

Working conditions must be safe, clean, include living spaces when necessary, and support human dignity. We also require partners to ensure physical isolation between employees and dangerous machinery, protection from hazards like airborne particles and fumes, and adequate safety equipment.